Company Name: DRB Connect Limited
Email: [email protected]
1. General Policy
Due to the nature of educational course access and instant availability of learning materials, all purchases made through DRB Connect Limited are generally final.
By enrolling in our courses, you agree to this refund policy.
2. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Failure to complete the course
- Lack of usage
- Failure to understand course content
- Accessing course materials
3. Limited Exceptions
Refunds may be considered only if:
- Payment was made in error
- Duplicate payment occurred
- Course access was not provided due to technical failure
Requests must be submitted within 5 days of purchase.
4. Refund Request Process
To request a refund, contact:
Include:
- Name
- Proof of payment
- Reason for request
5. Refund Processing
Approved refunds will be processed within 7–14 business days.
6. Chargebacks
Unauthorized chargebacks may result in:
- Account suspension
- Permanent ban
- Legal action
7. Policy Updates
We reserve the right to modify this policy at any time.